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Integrated Business and IT

“People, Process and Technology” is the mantra that has driven alignment of Business with IT. It's true that appropriate technology is required to assure that business goals and objectives are met. But, the management systems – Business and IT – are decoupled and all the good technology in the world won't provide the key information needed for better results. The absence of appropriate metrics is one of the key CIO issues that hinders faster and better decision making across Business and IT teams. Business has their view and IT has their view - unfortunately, they don't mesh. Along with People, Process and Technology, the Business needs to consider People, Process and Information. Information is the key for Business and IT to really understand each other and work together effectively.

What information is required? It starts with a focus on the business application. Since customer-facing applications provide the visibility of your business to your customer, it makes sense to focus on the application. It takes an application lifecycle approach with appropriate planning for information generation and appropriate operational management systems to make the information visible to the Business and IT teams. The application is the focal point for operational information collection and transaction instances flowing through the application provide one source of measurement that connects Business and IT. Exposing Business and IT teams to information generated from a single transaction will assure synchronized Business and IT integration rather than isolated and decoupled systems.

Modern architectural styles, such as Service Oriented Architecture (SOA), deliver business agility and flexibility, decreasing time to market and increasing operational efficiency. iBIT has developed a process to make sure that Business and IT are aligned through Better Planning resulting in Better Management and Better Application Performance.

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iBIT has helped us better understand the application lifecycle steps needed to be undertaken as we move towards modernizing our existing, customer-facing applications and addressing new functionality, while preparing us for the next phase of growth in our business."

- Joel Jaeger, CEO, Commodity Update, LLC